• Golden Ticket Terms & Conditions

    Last Updated: October 2026

    These Terms and Conditions apply to the purchase and use of Golden Tickets issued by CARSHOWCO LTD (“CARSHOWCO”, “we”, “us”, “our”) and London International Motor Show Limited (“LIMS”) (together, the “Organisers”).

    By purchasing a Golden Ticket, you agree to be bound by these Terms and Conditions.

    1. Golden Ticket Description

    1.1 The Golden Ticket provides the holder with general admission access to:

    • Car Culture UK
    • Motorsport Expo
    • London International Motor Show

    1.2 A Golden Ticket is valid for admission on the specific day selected at the time of purchase and is available as either:

    • Golden Ticket Saturday
    • Golden Ticket Sunday

    1.3 Entry is subject to venue capacity, event operating hours and these Terms and Conditions.

    2. Ticket Holder Information

    2.1 The purchaser is responsible for ensuring all booking information is accurate and complete.

    2.2 Tickets are issued electronically and must be presented upon request at the event.

    2.3 The Organisers reserve the right to request proof of identity from any ticket holder.

    3. Admission

    3.1 The Organisers reserve the right to refuse admission or remove any person whose conduct is deemed unsafe, disruptive, abusive, unlawful or likely to adversely affect the enjoyment of other attendees.

    3.2 No refund shall be provided where admission is refused or revoked due to a breach of these Terms.

    3.3 The Organisers reserve the right to conduct security searches where reasonably necessary.

    4. Event Changes and Cancellation

    4.1 The Organisers reserve the right to amend event programmes, attractions, schedules, exhibitors, displays, speakers or features without prior notice.

    4.2 The appearance of any vehicle, exhibitor, celebrity, driver, presenter or demonstration is not guaranteed.

    4.3 In the event that an event is cancelled in its entirety, the Organisers shall endeavour to provide either:

    • a replacement ticket;
    • a transfer to a future event; or
    • a refund of the face value of the ticket,

    at the Organisers’ discretion and subject to applicable consumer law.

    4.4 The Organisers shall not be liable for travel, accommodation, subsistence or other consequential costs incurred by attendees.

    5. Refunds

    5.1 Tickets are non-refundable except where required by law or expressly stated by the Organisers.

    5.2 Requests for ticket transfers may be considered at the Organisers’ discretion.

    5.3 Lost, stolen, damaged or unauthorised copies of tickets may be cancelled without refund.

    6. Photography and Filming

    6.1 By attending the events, you acknowledge that photography, video recording and live broadcasting may take place.

    6.2 You grant the Organisers an irrevocable, royalty-free right to use your image, likeness and appearance in promotional, marketing, editorial and commercial materials in any media worldwide.

    7. Liability

    7.1 Attendance is at your own risk.

    7.2 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded by law.

    7.3 Subject to clause 7.2, the Organisers shall not be liable for:

    • loss of enjoyment;
    • loss of profit;
    • indirect or consequential losses;
    • loss, theft or damage to personal property.

    8. Data Protection and Privacy

    8.1 The Organisers jointly administer the Golden Ticket programme and may share personal data with one another where reasonably necessary to:

    • process bookings;
    • issue tickets;
    • provide customer support;
    • administer event access;
    • manage event operations;
    • comply with legal obligations.

    8.2 Information that may be shared includes:

    • name;
    • email address;
    • telephone number;
    • billing information;
    • ticket purchase details;
    • attendance information.

    8.3 The Organisers act as Joint Controllers in relation to the administration of Golden Ticket bookings and shall process personal data in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

    8.4 Personal data will not be shared for marketing purposes unless the individual has provided the necessary consent or another lawful basis applies.

    8.5 Further information regarding how personal data is used can be found in the applicable Privacy Policies of each Organiser.

    9. Marketing Communications

    9.1 Marketing communications from either Organiser shall only be sent where the recipient has consented or where another lawful basis exists.

    9.2 Consent may be withdrawn at any time using the unsubscribe facility included within marketing communications.

    10. Force Majeure

    10.1 The Organisers shall not be liable for any delay, cancellation or alteration resulting from circumstances beyond their reasonable control including:

    • severe weather;
    • fire;
    • flood;
    • public health emergencies;
    • government restrictions;
    • venue closure;
    • industrial action;
    • acts of terrorism;
    • failure of utilities or communications systems.

    11. General

    11.1 The Golden Ticket remains the property of the Organisers.

    11.2 The Organisers reserve the right to amend these Terms and Conditions where reasonably necessary.

    11.3 If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in force.

    11.4 These Terms and Conditions shall be governed by the laws of England and Wales.

    11.5 Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.